Diplomacy

Getting Along with Critical People

We all have to deal with critical people at times. You know the type - the person who can spot a flaw from across the room, gives unsolicited advice, frequently complains and passes judgment, is negative and seems impossible to please. It can be quite challenging to get along with a critic, especially when we live, work or attend church with them. Learn practical strategies to help you get along better with critical people.

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Posted by: Business News Global Articles WebSite.WS | GVMG - Global Viral Marketing Group

Top 6 Ways To Get An Angry Customer To Back Down

Here are 6 sure-fire ways to get demanding, angry, and unreasonable customers to back down

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Posted by: Business News Global Articles WebSite.WS | GVMG - Global Viral Marketing Group

Seven Behaviors That Cause Problems With Angry Customers

Here are 7 common mistakes well-intentioned professionals make when it comes to dealing with unhappy customers. Learn exactly what not to do so that you're well positioned to completely regain the goodwill of unhappy customers after any service mishap.

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Posted by: Business News Global Articles WebSite.WS | GVMG - Global Viral Marketing Group

The ABCs of Customer Recovery

This week I present 26 little ideas to help you respond to complaints and difficult customers with much more ease'.the ABC's of Customer Recovery.

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Posted by: Business News Global Articles WebSite.WS | GVMG - Global Viral Marketing Group

5 Things NOT to Do With Upset Customers

Learn exactly what not to do when dealing with upset customers.

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Posted by: Business News Global Articles WebSite.WS | GVMG - Global Viral Marketing Group

Achieve Success with Positive Communication

Positive, effective communication is the key to success in every part of your life. That includes at work, at play, and at home. Here's how to do it.

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Posted by: Business News Global Articles WebSite.WS | GVMG - Global Viral Marketing Group

The Customer Is Sometimes Always Right?

Somehow, this philosophy/policy of, ?The customer is always right? has been branded into the consumer?s psyche and repeatedly shoved in the face of business owners, managers, and employees. When was the last time you really took a look at this philosophy and considered all the ramifications?

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Posted by: Business News Global Articles WebSite.WS | GVMG - Global Viral Marketing Group

Top 7 Things You Must Know Before Dealing with Your Next Difficult Customer

Some customers are just plain difficult. They are always complaining, they are picky, know-it-alls, egocentric, faultfinders, constant complainers, unreasonable, demanding?you know these customers. Here are 7 insights that will help you gain the upper hand with difficult customers and ultimately regain their goodwill.

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Posted by: Business News Global Articles WebSite.WS | GVMG - Global Viral Marketing Group

4 Better Ways to Handle Complaints

If you fail to meet the customer's expectations at the Moment of Truth , customers are very likely to tell 11 people about the problem they had with your company.

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Posted by: Business News Global Articles WebSite.WS | GVMG - Global Viral Marketing Group



Diplomacy
Business News Global Articles WebSite.WS | GVMG - Global Viral Marketing Group
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